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Versa 4 stuck on Fitbit logo

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‎03-28-2023 10:21 - last edited on ‎03-30-2023 05:36 by Fitbit Moderator

‎03-28-2023 10:21 - last edited on ‎03-30-2023 05:36 by Fitbit Moderator

My fitbit just started working and not Connection. Thats all its doing ? 

1680023968884410673036969706422.jpg

 

 

 

Moderator Edit: Clarified subject

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‎03-28-2023 19:31

‎03-28-2023 19:31

Hi @Gari - probably best to chat via the Fitbit App, click profile photo, Help & support, Contact Customer support.

Author | ch, passion for improvement.

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‎03-30-2023 05:38 - edited ‎06-19-2023 05:33

In response to Guy_

‎03-30-2023 05:38 - edited ‎06-19-2023 05:33

Hi there, @Gari. Welcome to the Fitbit Community Forums. Thanks for the details provided in your post about the issue with your Versa 4 and for the image attached. @Guy_ Thanks for your advice!

I've seen you contacted our Support Team after posting here and they've already assisted you. If you still need help or have any questions/concerns regarding the outcome of your case, please feel free to contact our team back for further assistance.

Maria | Community Moderator, Fitbit


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