Versa 4 won't show the correct date

[elinn057]

My Versa 4 is going 3 days ahead. It swiched yesterday around 10o'clock and set back everything to 0. Now it's on the 2.04, but today is the 30.03. i don't know if it's a common problem, it's just weird.

Moderator Edit: Clarified subject

[Talahthas]

Welcome to the Fitbit community, @elinn057!

As time and date is set on your Versa 4 whenever you sync your device with the Fitbit app, I'd suggest checking if this is set to the correct time zone. To do so, first tap on your profile picture in the upper left corner of your Fitbit app's Today page. Then scroll down to find Advanced Settings. Tap on that. Now check if Set Automatically is turned on and set your device to your time zone accordingly.

You might also try setting Set Automatically to off, then syncing your Versa 4 and turning Set Automatically to on followed by syncing again to get time and date on your Versa 4 right.

[MarreFitbit · Accepted solution]

Hi there, @elinn057. Welcome to the Fitbit Community Forums. Thanks for the details provided in your post about the issue with your Versa 4.

As @Talahthas has mentioned, your Fitbit device may show an incorrect time if it hasn't synced or has been unpaired from your Fitbit account. Your Fitbit device uses the time of the device you're syncing with. To make sure your watch has recently synced, go to your Fitbit account, tap the Today tab > your profile picture > your device image.

If by any chance you are running into syncing issues, see Why won't my Fitbit device sync? or if  you need to relink your watch, see How do I set up my Fitbit device? 

Also, note that the time on your Fitbit device may be wrong after you travel to a different time zone or when clocks change for Daylight Savings. If you changed time zones and the time on your Fitbit device is still incorrect after syncing, make sure the time zone setting is correct. For more information, see How do I change the time on my Fitbit device?

If none of the above works for your, I recommend changing your time zone to a completely different one, sync your device, put the correct time and sync again. 

[IAmGroot59]

Mine was doing the same thing. It was showing April 1st for the date and the time showed as 7:48 and would not change. I ended up turning off my Fitbit itself then turning it back on after 30 seconds and it fixed the issue for me. 

[MarreFitbit]

Hi there, @IAmGroot59. Welcome on board! Thanks for sharing the steps that worked for you. I'm happy to hear you're back on track! 🙂

I would like to invite you to visit our Health & Wellness where you will find great tips and encouragement from other members.

[Eyung]

I had shut down the watch & reboot. Show the correct date but wrong time - back to standard time instead of daylight savings