Versa 4 is stuck on Fitbit logo

[Kenickie6]

This is the second Versa 4 I am trying. This one, too, did not pair with my IPhone 12. After trying several times I followed the below instructions:

• Unpair your Versa 4 from your phone's Bluetooth and also make sure it's no longer connect to your Fitbit app. 
• Force quit the Fitbit app.
• Turn off the Bluetooth.
• Shut off your phone and turn it on after 1-2 minutes.
• Turn on the Bluetooth.
• Set up your Versa 4 again.
• If there is no connection, restart your Versa 4.

Then, I tried restarting my Versa many many times. It was then stuck on the Logo Screen...(off and on). Then, it went black, like it died. Pressing the side button did nothing. It did not come back on. It was fully charged. I placed it back on the charger and the logo screen came back on, but nothing else happened. It is just stuck on the logo screen. I can't do anything else with it. I am so frustrated with Fitbit! I never had this problem with past older Fitbits. Should I just forget the Versa 4 altogether?

Moderator Edit: Clarified subject

[Guy_]

Hi @Kenickie6 - in the Fitbit App try changing clock face and if possible sync then restart the watch and sync again.

[MarreFitbit]

Hi there, @Kenickie6. Thanks for stopping by in the Fitbit Community Forums and trying to troubleshoot the issue with your Versa 4 before reaching out. I understand how you must be feeling. @Guy_ Thanks for your help!

I've seen you contacted our Support Team after posting here and they've already assisted you. If you still need help or have any questions/concerns regarding the outcome of your case, please feel free to contact our team back for further assistance.

[Kenickie6]

Thank you for reaching out. I have returned the Fitbit and will be
purchasing an Apple Watch. I have had way too many problems with Fit Bit.

Sincerely,

--
Monica Encinias