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Versa 4 is taking too long to sync

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Why dose my fit bit take a longtime to sync or default to yesterdays sync

 

 

Moderator Edit: Clarified subject

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Hi there, @Kidney2023. Welcome to the Fitbit Community Forums. Thanks for the details provided in your post about the issue with your Versa 4.

If you continue having syncing difficulties after following @Talahthas's recommendations, please try the following:

  • Unpair your Versa 4 from your phone's Bluetooth and Fitbit app.
  • Unpair other Bluetooth devices that you may also have paired to your phone's Bluetooth settings.
  • Force quit the Fitbit app.
  • Turn off other Bluetooth connections when not in use. This can help to prevent connectivity issues or Bluetooth interference.
  • Shut off your phone and turn it on after 1-2 minutes.
  • Turn on the Bluetooth on your phone.
  • Plug it into the charging cable and open the Fitbit app.
  • Set up your Versa 4.
  • If there is no connection, restart your Versa 4.
  • Set up notifications again. 
  • Once your Versa 4 is paired and syncing, please proceed to set up your other Bluetooth devices to your phone again. 

With the steps above, what I want you to do is to pair your Versa 4 first to your phone's Bluetooth settings before any other Bluetooth device is connected to your phone. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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4 REPLIES 4

Welcome to the Fitbit community, @Kidney2023!

Sad to hear that you're having issues syncing your Versa 4. As a first step to hopefully help you, please have a closer look here:

 

Why won't my Fitbit device sync? 

Stefan
Charge, Charge HR, Blaze, Versa, Versa 2, Charge 5, Charge 6, Versa 4, Aria, Aria 2, Pixel 4a, Pixel 7
Best Answer

Hi there, @Kidney2023. Welcome to the Fitbit Community Forums. Thanks for the details provided in your post about the issue with your Versa 4.

If you continue having syncing difficulties after following @Talahthas's recommendations, please try the following:

  • Unpair your Versa 4 from your phone's Bluetooth and Fitbit app.
  • Unpair other Bluetooth devices that you may also have paired to your phone's Bluetooth settings.
  • Force quit the Fitbit app.
  • Turn off other Bluetooth connections when not in use. This can help to prevent connectivity issues or Bluetooth interference.
  • Shut off your phone and turn it on after 1-2 minutes.
  • Turn on the Bluetooth on your phone.
  • Plug it into the charging cable and open the Fitbit app.
  • Set up your Versa 4.
  • If there is no connection, restart your Versa 4.
  • Set up notifications again. 
  • Once your Versa 4 is paired and syncing, please proceed to set up your other Bluetooth devices to your phone again. 

With the steps above, what I want you to do is to pair your Versa 4 first to your phone's Bluetooth settings before any other Bluetooth device is connected to your phone. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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i have sorted it out thank you for your advice

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Hello there, @brotell. Thanks for stopping by in the Fitbit Community Forums. I'm glad to hear your issue got solved. 

I would like to invite you to visit our Health & Wellness where you will find great tips and encouragement from other members.

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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