help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Versa 4 issues

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎03-03-2023 13:01

‎03-03-2023 13:01

My versa died and now after an hour on charge it is randomly flashing the logo. I've tried to factory reset several times but the screen goes back to just black other than flashing the logo when touched. It also unpaired from my phone/app. I've only had it since January 😫

Best Answer
0 Votes
1 REPLY 1

‎03-03-2023 13:09

‎03-03-2023 13:09

Welcome to the Fitbit community, @Samaustin0104!

Sad to hear about you having issues with your Versa 4. Please try to restart your device by pressing the side button, keeping it pressed for 1 seconds until the Fitbit logo is displayed on the screen. If your display still is flashing afterwards, please contact Fitbit support as your device most likely is defective. Your Versa 4 should be covered by Fitbit's warranty, so don't worry.

 

Fitbit Support Contact 

 

Stefan
Charge, Charge HR, Blaze, Versa, Versa 2, Charge 5, Charge 6, Versa 4, Aria, Aria 2, Pixel 4a, Pixel 7
Best Answer