Cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Versa 4 issues

Replies are disabled for this topic. Start a new one or visit our Help Center.

Fitbit bo longer changing to correct Tim's zone, sleep mode not working, weather not working...

Moderator Edit: Clarified subject

Best Answer
3 REPLIES 3

Hi @LindaMaeSwain - it may be necessary to restart the watch by holding the watch button for 10 seconds till it blanks or vibrates and wait for the logo to appear and for it to start.

See also Why won't my Fitbit device sync?

If your watch is not syncing various things don't work.

This may also be useful How do I change the time on my Fitbit device?

Author | ch, passion for improvement.

Best Answer
0 Votes

Please connect the watch to the phone first.

aws
Best Answer
0 Votes

Hi there, @LindaMaeSwain. Welcome to the Fitbit Community Forums. I'm sorry to hear about the issues with your Versa 4. I understand your concern, we're here to help you! 

Have you tried @Guy_ and @fitmarc's tips and recommendations? As per the description of your post, it sounds like your Fitbit device has been unpaired from your Fitbit account, that would explain the syncing issues, the weather not updating, or the sleep data missing. 

To make sure your Fitbit device has recently synced, go to your Fitbit app and tap the Today tab, and then tap Devices. Keep in mind that your Fitbit device uses the time of the device you're syncing with. 

If you need to set up your Versa 4 again, please follow the steps provided here

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

Best Answer