05-27-2024
20:28
- last edited on
05-29-2024
16:22
by
MarreFitbit
05-27-2024
20:28
- last edited on
05-29-2024
16:22
by
MarreFitbit
Fitbit bo longer changing to correct Tim's zone, sleep mode not working, weather not working...
Moderator Edit: Clarified subject
05-27-2024 20:50 - edited 05-27-2024 20:51
05-27-2024 20:50 - edited 05-27-2024 20:51
Hi @LindaMaeSwain - it may be necessary to restart the watch by holding the watch button for 10 seconds till it blanks or vibrates and wait for the logo to appear and for it to start.
See also Why won't my Fitbit device sync?
If your watch is not syncing various things don't work.
This may also be useful How do I change the time on my Fitbit device?
Author | ch, passion for improvement.
05-28-2024 00:17
05-28-2024 00:17
Please connect the watch to the phone first.
05-29-2024 16:28
05-29-2024 16:28
Hi there, @LindaMaeSwain. Welcome to the Fitbit Community Forums. I'm sorry to hear about the issues with your Versa 4. I understand your concern, we're here to help you!
Have you tried @Guy_ and @fitmarc's tips and recommendations? As per the description of your post, it sounds like your Fitbit device has been unpaired from your Fitbit account, that would explain the syncing issues, the weather not updating, or the sleep data missing.
To make sure your Fitbit device has recently synced, go to your Fitbit app and tap the Today tab, and then tap Devices. Keep in mind that your Fitbit device uses the time of the device you're syncing with.
If you need to set up your Versa 4 again, please follow the steps provided here.
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