help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Versa 4 keeps restarting

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎03-01-2024 22:15

‎03-01-2024 22:15

My Versa 4 keeps restarting every few minutes automatically without even selecting the shutdown option

Best Answer
2 REPLIES 2

‎03-01-2024 23:22

‎03-01-2024 23:22

Hi @Hasith_sagi - this can happen if there is a problem with the chosen clock face.

In the Fitbit App, Gallery tile try changing to another clock face and sync.

Author | ch, passion for improvement.

Best Answer
0 Votes

‎03-02-2024 11:19

In response to Guy_

‎03-02-2024 11:19

Welcome to the forums @Hasith_sagi 

Thank you for sharing the inquiry regarding your Versa 4.

If the suggestion kindly provided by @Guy_  doesn't work please let the battery of your device run down to the point where it will shut off. Then please give it a full charge, which may take considerably longer as the battery is deep discharged at his point.

In addition, try to restart the device by pressing the button down for 10 seconds and then release until you see the Fitbit logo on the screen.

Best Answer