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Versa 4 keeps showing "To Pay" message

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‎12-07-2023 17:07 - last edited on ‎12-08-2023 01:54 by Fitbit Moderator

‎12-07-2023 17:07 - last edited on ‎12-08-2023 01:54 by Fitbit Moderator

This is at repeat problem. It vibrates the watch when this unwanted pop occurs Affects battery life

Moderator Edit: Clarified subject

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‎12-08-2023 02:01 - edited ‎12-08-2023 02:01

‎12-08-2023 02:01 - edited ‎12-08-2023 02:01

Hi there, @GAWB. Thanks for stopping by in the Fitbit Community Forums. Thanks for the details provided in your post, I understand how inconvenient it is to keep getting this unwanted message on your Versa 4 which is also causing the battery to drain. 

I've seen you contacted our Support Team after posting here and they're now helping with this matter. Please keep an eye on your inbox for updates on your case. Since you already have a ticket open with them it'd be easier to continue the follow up on this matter with them directly. 

We hope your issue is solved soon. 

Maria | Community Moderator, Fitbit


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