06-14-2024
07:11
- last edited on
06-15-2024
12:38
by
ManuFitbit
06-14-2024
07:11
- last edited on
06-15-2024
12:38
by
ManuFitbit
I am not getting notifications on my fitbit versa 4 anymore. Everytime I go into the app it requests to pair with bluetooth. I clicked pair. It loses its connection afterwards when I close the app. I have deleted the app on my phone and done a factory reset on the fitbit and it’s still not working
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When it is paired and I click to set up on wrist calls. Its saying couldn’t enable but my phone and fitbit are right beside each other
06-15-2024 13:01
06-15-2024 13:01
Hi @sfitz01. Good to see you participating in the community.
Thank you for taking the time to share the details regarding this situation with Versa 4. Thank you for trying to fix it on your own.
Please try the following steps in the order listed: