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Versa 4 flashing logo every 3 seconds

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‎06-14-2024 19:28 - last edited on ‎06-15-2024 11:06 by Fitbit Moderator

‎06-14-2024 19:28 - last edited on ‎06-15-2024 11:06 by Fitbit Moderator

My versa 4 won't do anything. Just log slashes on and off every 5 seconds and it vibrates. I have tried hard reset, not working. Tried charging it. Nothing seems to be happening.

 

Moderator edit: clarified subject

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‎06-15-2024 11:01 - edited ‎06-15-2024 11:01

‎06-15-2024 11:01 - edited ‎06-15-2024 11:01

Welcome to the forums @PCW1770.

Thank you for taking the time to share the inquiry regarding the Versa 4. Sorry to know the inconvenience. 

While reviewing your information I've been informed that you already contacted the Support Team for further assistance with this. In this case, they will let you know how to proceed. Please keep in contact with them and take a look at your inbox. 

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