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Versa 4 not charging

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‎06-29-2023 18:02 - last edited on ‎06-30-2023 09:09 by Fitbit Moderator

‎06-29-2023 18:02 - last edited on ‎06-30-2023 09:09 by Fitbit Moderator

Can anyone enlighten me on this, thanks 

 

Moderator edit: updated subject for clarity and removed personal information. 

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‎06-30-2023 03:08

‎06-30-2023 03:08

Welcome to the Fitbit community, @LucyDavis4ever!

Sad to hear that you're having issues charging your Versa 4. Please have a closer look here to hopefully be able to eliminate your problem:

Why isn't my Fitbit device's battery charging? 

Stefan
Charge, Charge HR, Blaze, Versa, Versa 2, Charge 5, Charge 6, Versa 4, Aria, Aria 2, Pixel 4a, Pixel 7

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‎06-29-2023 18:46

‎06-29-2023 18:46

Hi @LucyDavis4ever  you'll want to come back to edit your post. This is a public forum and it's not a good idea to leave your contact info in here.

Try support https://myhelp.fitbit.com/s/support?language=en_US 

Stepping in the U.S.A. since September 2013. Android 14

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‎06-30-2023 03:08

‎06-30-2023 03:08

Welcome to the Fitbit community, @LucyDavis4ever!

Sad to hear that you're having issues charging your Versa 4. Please have a closer look here to hopefully be able to eliminate your problem:

Why isn't my Fitbit device's battery charging? 

Stefan
Charge, Charge HR, Blaze, Versa, Versa 2, Charge 5, Charge 6, Versa 4, Aria, Aria 2, Pixel 4a, Pixel 7
Best Answer