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Versa 4 not charging

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‎08-30-2025 16:30 - last edited on ‎08-30-2025 19:13 by Fitbit Moderator

‎08-30-2025 16:30 - last edited on ‎08-30-2025 19:13 by Fitbit Moderator

My Fitbit is still programmed on my phone, but will not work forecharge. What can I do?It's only two years old.

 

Moderator edit: clarified subject.

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‎08-30-2025 19:13

‎08-30-2025 19:13

Welcome to the community forums @Hogarosacamp194. 

Thank you for sharing the inquiry regarding your Versa 4. Sorry to know the difficulty that you are experiencing. 

I'm not sure if I understand correctly. Do you mean the device is not turning on? If so, try to follow the steps listed in this help article:

Why isn't my Fitbit device's battery charging?

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