My Versa 4 abruptly stopped counting steps. I looked at my watch and only had 300 am steps for the entire day. I then noticed that the heart rate is way off showing 180 or so at rest. It was giving me notifications on going over my set active zone goal, yet only counting 300 steps. It’s fully charged. It has been synced and reset. Although, when u tried to reset it, the screen started flashing and then gave me a big red x. I’ve updated the app and the latest firmware update. Not sure what else to try. I’ve tried to start a chat, but not getting a response.
