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Versa 4 won't sync anymore

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‎05-31-2025 06:09 - last edited on ‎05-31-2025 09:20 by Fitbit Moderator

‎05-31-2025 06:09 - last edited on ‎05-31-2025 09:20 by Fitbit Moderator

I am not sure why evey so often my fitbit stops syncing to my phone and I do not receive any notifications. Yes, I have tried the "troubleshooting" more times than I should have to and it still doesn't work. It kinda nerve racking that we have to go through this so many times.  Almost ready to go to another watch.  This is too much to keep going through what seems like every couple of months. 

Moderator Edit: Clarified subject

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‎05-31-2025 09:21

‎05-31-2025 09:21

Hi there, @Kgrubb68. It's nice to see you around the Fitbit Community Forums. Thanks for bringing this to my attention and for the troubleshooting steps you've tried. I'm sorry to hear that your Versa 4 is still not syncing. I understand your concern, I will do my best to help you with this!

As a first approach, I'd recommend checking if your mobile device meets the requirements to properly operate with your Fitbit device. For more information, see Fitbit Compatible Devices.

In addition, please confirm if you've tried all the steps provided here Why won't my Fitbit device sync? in the order listed. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎05-31-2025 09:21

‎05-31-2025 09:21

Hi there, @Kgrubb68. It's nice to see you around the Fitbit Community Forums. Thanks for bringing this to my attention and for the troubleshooting steps you've tried. I'm sorry to hear that your Versa 4 is still not syncing. I understand your concern, I will do my best to help you with this!

As a first approach, I'd recommend checking if your mobile device meets the requirements to properly operate with your Fitbit device. For more information, see Fitbit Compatible Devices.

In addition, please confirm if you've tried all the steps provided here Why won't my Fitbit device sync? in the order listed. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
0 Votes