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Versa 4 stopped receiving notifications after the update

ANSWERED

‎05-30-2025 09:27 - last edited on ‎05-30-2025 10:31 by Fitbit Moderator

‎05-30-2025 09:27 - last edited on ‎05-30-2025 10:31 by Fitbit Moderator

Since recent update I cannot receive texts or messaging on my Versa 4. I have android phone. I get calls but nothing else. Both are under a year old so not replacing either one. 

Moderator Edit: Clarified subject

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‎05-30-2025 10:34

‎05-30-2025 10:34

Hi there, @RamonaKayJonas. Welcome to the Fitbit Community Forums. Thanks for bringing this to my attention. I'm sorry to hear that your Versa 4 has stopped receiving notifications. I understand your concern, I will do my best to help you with this!

If you haven't done so yet, I'd recommend following the troubleshooting steps provided here Why are notifications delayed or missing?

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎05-30-2025 10:34

‎05-30-2025 10:34

Hi there, @RamonaKayJonas. Welcome to the Fitbit Community Forums. Thanks for bringing this to my attention. I'm sorry to hear that your Versa 4 has stopped receiving notifications. I understand your concern, I will do my best to help you with this!

If you haven't done so yet, I'd recommend following the troubleshooting steps provided here Why are notifications delayed or missing?

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
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