Versa 4 not getting firmware update

[charlesk1984]

hi guys,

I bought a Fitbit Versa 4 yesterday and set it up via my pixel phone. The strange thing is that fitbit's firmware version displays as 194.86 while the latest firmware version to be 210.06.

Can you guys help me to get to the latest firmware update?

thanks!

Moderator edit: clarified subject.

[ManuFitbit]

Hi @charlesk1984. A warm welcome to the community forums. 

Thank you for sharing with me the inquiry regarding your Sense 2. 

Please make sure to follow the steps listed in this help article: How do I update my Fitbit device?

If after following all the points you are still having issues to update, please see: Why can't I update my Fitbit device?

[LZeeW]

Hi @charlesk1984   Your Versa 4 has the firmware from when it was manufactured.  It usually takes 24-48 hours for you to get the firmware updates released since then.