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Versa 4 not saving walks.

‎01-01-2026 08:08 - last edited on ‎01-01-2026 08:15 by Fitbit Moderator

‎01-01-2026 08:08 - last edited on ‎01-01-2026 08:15 by Fitbit Moderator

I've done two longish walks over Christmas that my Versa 4 has recorded, I've then stopped it at the end. I can see the summary of stats but when I sync, the walks do not show on the app. A bit frustrating. 

 

Moderator edit: updated subject for clarity

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‎01-01-2026 08:20

‎01-01-2026 08:20

Hi @Sad-walker , welcome to the Community, I wish you a happy new year!

Thanks for letting us know about this issue. We’re aware of it and are working to identify a resolution as quickly as possible.
We're sorry for any trouble. We appreciate your patience and look forward to getting you back on track.
For help with your Fitbit device and services, see support.google.com/fitbit.

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