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Versa 4 not syncing with Cronometer app

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I use Cronometer to food track and three days ago it was syncing with my versa, now it doesn’t. It will not force sync either. This was a Waste of hard earned money. I’ve spent more time on with rude support people in the one month I’ve had this, than the entire 10 years I’ve owned various fitbits. This version of the versa is horrible. Any ideas besides a hammer? 

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3 REPLIES 3

Hi @Mspamw - I found this page which may be of help.

However there are syncing/connection issues with versions of the new V4 Fitbit App which may be causing you problems.

In addition you may want to check the web page applications authorisations to see what it says there.

Author | ch, passion for improvement.

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Thanks! I have fixed it! Had to delete the Fitbit app for the third time
and then reinstall. This forum is very helpful and I appreciate that!
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It's good to see you participating in the community @Mspamw.

Thank you for providing the information about this difficulty with your Versa 4 and the way you fix it on your own. I'm sure that this is going to help many users with the same issue.

I'd like to invite you to visit our Health & Wellness board where you can share your experiences, meet people and create new topics.

Thanks @Guy_  for sharing the link and the information.

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