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Versa 4 not syncing with the Fitbit app

‎04-03-2025 10:00 - last edited on ‎04-03-2025 10:34 by Fitbit Moderator

‎04-03-2025 10:00 - last edited on ‎04-03-2025 10:34 by Fitbit Moderator

My Fitbit app doesn't appear to sync with the Fitbit versa 4 watch and I don't know why.

Moderator Edit: Clarified subject

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‎04-04-2025 10:31

‎04-04-2025 10:31

Hi there @gila_clClaydon!

It's great to see you here in the Fitbit Community!

Thank you so much for letting us know that your Versa 4 is not syncing.

Have you already checked if you can update the Fitbit app?

I suggest you try to follow the 11 troubleshooting steps described in this article: Why won't my Fitbit device sync? 

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