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Versa 4 not tracking sleep correctly

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‎08-12-2024 10:46

‎08-12-2024 10:46

My Versa 4 stopped tracking sleep properly.

I sleep around 10:00 pm and usually wake up once at night to go to the bathroom, let's say around 2:30 am. For the last 5-6 nights, the tracker has only tracked my sleep time after my bathroom run and ignored the previous time period. I already restarted it with no luck. 

Has anyone had that issue?

Thank you in advance for your feedback.

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‎08-12-2024 22:08

‎08-12-2024 22:08

Hello. I have just read about your Versa4 sleep score experience. Yes,I did have a similar problem. Suddenly, my watch had a mind of it's own! It told me sleep at 5pm awake. 2am. I went into google Play and downloaded the updated app  Then, I followed the instructions. The next day  back to normal and (fingers crossed). All good. I have had my Versa4 for approximately two years and a purchased premium. Personally,the fitbit Versa4 is a great watch. Customer Support team are happy to provide advice/assistance with any questions. This is only my opinion. I hope this is helpful.

8YL57P 

 

 

 

EH
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