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Versa 4 not working properly

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‎02-17-2024 19:22 - last edited on ‎02-18-2024 10:58 by Fitbit Moderator

‎02-17-2024 19:22 - last edited on ‎02-18-2024 10:58 by Fitbit Moderator

I loved my versa 2.  Went through 2 of them.  I got this and it has been horrible.  Won’t keep my heart rate.  Always says it’s around 85.  I restart it do the factory reset, everything.  I am a pe/health teacher in a detention center that has no clocks so I need my watch.  This is the biggest piece of crap.  Also I got this instead of an I watch because I loved the versa 2 and it said I would be able to respond to text and get on the internet with it.  Only to find out that’s only if I have an android.  I will be buying an Apple Watch.  I can’t believe how horrible this watch is

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‎02-18-2024 19:25

‎02-18-2024 19:25

Hi @Heather1984 - did you know if you are unhappy with the watch Fitbit have a 45 day refund policy or possibly authorised dealers too, some stores provide 14 to 30 day refunds.

Author | ch, passion for improvement.

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‎02-29-2024 07:10

‎02-29-2024 07:10

Mine is awful also.  Loved my Versa 2 just thought it was time to update.  Steps and stairs don't always count.  Exercise never works.  I'm trying to get a refund

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