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Versa 4 removed steps now ive lost a 70 day streak??

‎08-08-2025 15:15

‎08-08-2025 15:15

I've been checking my steps both on my watch and the app each day and gone a few hundred steps over 10k every day and built up a good streak.

Today the fitbit app wanted me to sign on again for some reason which I have, now I've lost steps.

So genuinely upset about this, can it be fixed??

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2 REPLIES 2

‎08-09-2025 12:37

‎08-09-2025 12:37

Same issue here.  July I had over 300K steps and close to 10K steps average per day.  I looked this morning (8/9) and 200K steps and 6.5K average.  Daily averages are wrong,  daily steps are wrong.  It is like my entire July 2025 was replaced with other numbers.  Very frustrated.

Best Answer

‎08-09-2025 14:58

‎08-09-2025 14:58

Same here!

 

I am doing a walking charity fundraiser in August. Thankfully I've been logging the steps on my charity page each day, however Fitbit has deleted thousands from this week alone. Tried restarting, updating, you name it. It won't sync the steps back 😭

Best Answer