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Versa 4 screen acting odd

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Is anyone else having issues with their Versa 4 straight out of the box? I am going between having no stats, having some stats or incorrect stats. Have tried all trouble shooting. So frustrating! 

 

Moderator Edit: Clarified subject

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Hi there, @Jess×. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Versa 4. I understand how you must be feeling. 

I've seen you contacted our Support Team after posting here and they've already assisted you. If you still need help or have any questions/concerns regarding the outcome of your case, please feel free to contact our team back for further assistance.

Maria | Community Moderator, Fitbit


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