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Versa 4 screen blinking and a redcross on the screen

My Fitbit Versa 4 won't turn on. When I tried to restart it, the screen started blinking and displayed a red cross.

 

Moderator edit: clarified subject.

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Hi @Skache. Welcome to the community forums. 

Thank you for sharing the information regarding this difficulty with your Versa 4. Thank you for trying to fix it on your own. 

While reviewing your information I've been informed that you already contacted the Support Team for further assistance with this. In this case, they will let you know how to proceed. Please keep in contact with them and take a look at your inbox. 

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