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Versa 4 - screen fell off

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‎12-24-2024 02:16 - last edited on ‎12-24-2024 05:52 by Fitbit Moderator

‎12-24-2024 02:16 - last edited on ‎12-24-2024 05:52 by Fitbit Moderator

My Fitbit versa 4 screen has become detached from the watch. It's under the manufacturer's warranty at the moment. I can find a way to contact customer services i just go round in circles it's very frustrating. Has anyone else got this issue 

Moderator Edit: Clarified subject

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‎12-24-2024 05:54

‎12-24-2024 05:54

Hi there @MattB1972! A warm welcome to the Fitbit Community!

Thank you so much for letting us know about this situation. 

I need more information from you, which is best shared privately. I am sharing a link to a form for you to fill out here.

This form is for you only, so let me know when you have completed it.

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