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Versa 4 screen is always on

Recently my clock screen remains “on” and it’s draining my battery twice as fast. It is not an issue with the screen wake either. When my clock is showing I get the heart rate, sleep data, steps plus the clock. When it’s off it still shows the date and time. It’s no longer just a black screen. How can this be fixed?

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Hello there @Bwils13, welcome to the Community. 

Thanks for taking the time to explain the whole situation. I'd like to mention that there is an option called Always on Display, this allows the user to get the display always active. You can turn it off by swipe the screen down and pressing on the following option: 

EstuardoFitbit_0-1714156401628.png

You can always take a look at this help article to better understand how to manage your device settings. 

 

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