04-26-2024
10:27
- last edited on
04-26-2024
11:36
by
EstuardoFitbit
04-26-2024
10:27
- last edited on
04-26-2024
11:36
by
EstuardoFitbit
Recently my clock screen remains “on” and it’s draining my battery twice as fast. It is not an issue with the screen wake either. When my clock is showing I get the heart rate, sleep data, steps plus the clock. When it’s off it still shows the date and time. It’s no longer just a black screen. How can this be fixed?
Answered! Go to the Best Answer.
Best Answer04-26-2024 11:33 - edited 04-26-2024 11:34
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
04-26-2024 11:33 - edited 04-26-2024 11:34
Hello there @Bwils13, welcome to the Community.
Thanks for taking the time to explain the whole situation. I'd like to mention that there is an option called Always on Display, this allows the user to get the display always active. You can turn it off by swipe the screen down and pressing on the following option:
You can always take a look at this help article to better understand how to manage your device settings.
Best Answer04-26-2024 11:33 - edited 04-26-2024 11:34
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
04-26-2024 11:33 - edited 04-26-2024 11:34
Hello there @Bwils13, welcome to the Community.
Thanks for taking the time to explain the whole situation. I'd like to mention that there is an option called Always on Display, this allows the user to get the display always active. You can turn it off by swipe the screen down and pressing on the following option:
You can always take a look at this help article to better understand how to manage your device settings.
Best Answer