Versa 4 screen is too dim

[owlicecloudiahp]

My Versa 4 screen brightness will only stay on dim. It won't let me go onto max and it strains my eyes really badly. I've had this watch for around 2 days. I used to have a Versa 2 and that was no trouble at all.

Moderator Edit: Clarified subject

[MarreFitbit · Accepted solution]

Hi there, @owlicecloudiahp. Welcome to the Fitbit Community Forums. Thanks for the details provided in your post about the issue with your Versa 4 screen brightness. I understand how bothering this can be, I'll be glad to sort this out with you!

As per the description of your post, it seems like the sleep mode feature is enabled. When the sleep mode setting is on:

• Notifications, goal celebrations, and reminders to move are muted.
• The screen's brightness is set to dim.
• The Always-On Display clock face is turned off.
• The screen stays dark when you turn your wrist.
• The sleep mode icon illuminates in the quick settings.

To turn off Sleep Mode, please swipe down from the clock face on your watch to access the quick settings. For more information, see How do I navigate my Fitbit device?

Hope this helps.