08-24-2024
09:11
- last edited on
08-24-2024
09:58
by
MarreFitbit
08-24-2024
09:11
- last edited on
08-24-2024
09:58
by
MarreFitbit
After the newest update my screen glitches out, the pixels are showing artifacts and looks like it is in 2 bit and the run detected screen doesn't show a time or pace. Tabbing over to try and end the session shows only the icons but no words.
Moderator Edit: Clarified subject
08-24-2024 10:00
08-24-2024 10:00
Hi there, @Natekrusz. Welcome to the Fitbit Community Forums. Thanks for bringing this to my attention. I'm sorry to hear that the screen of your Versa 4 has stopped working properly after the update. I understand your concern, I will do my best to help you with this!
If you haven't done so yet, please try the steps below:
If the above doesn't work, please restart your Fitbit device as suggested here How do I restart my Fitbit device? Note: Restarting the device doesn’t delete any data. If the restart doesn't work try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face.
Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...