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Versa 4 screen won't show graphics only numbers

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‎02-13-2023 17:03 - last edited on ‎02-14-2023 03:40 by Fitbit Moderator

‎02-13-2023 17:03 - last edited on ‎02-14-2023 03:40 by Fitbit Moderator

My graphics on my face are not showing, however, the numbers are. I have tried changing my watch face but it is the same for all of them - no graphic only numbers. Suggestions?

 

 

Moderator Edit: Clarified subject

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‎02-14-2023 03:41 - edited ‎07-12-2023 06:40

In response to Guy_

‎02-14-2023 03:41 - edited ‎07-12-2023 06:40

Hi there, @njteachfl. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Versa 4 before reaching out. 

I was wondering the same as @Guy_, what graphics are you referring to? 

In the meantime, please make sure you've restarted your Fitbit device as suggested here How do I restart my Fitbit device?. If the restart doesn't work try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎02-13-2023 19:11

‎02-13-2023 19:11

Hi @njteachfl - what are the graphics that are not showing?

 

On the watch when you swipe left or right you will stats and tiles but that is all.

 

In the Fitbit App on your phone you will find more detailed information and graphs.

Author | ch, passion for improvement.

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‎02-14-2023 03:41 - edited ‎07-12-2023 06:40

In response to Guy_

‎02-14-2023 03:41 - edited ‎07-12-2023 06:40

Hi there, @njteachfl. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Versa 4 before reaching out. 

I was wondering the same as @Guy_, what graphics are you referring to? 

In the meantime, please make sure you've restarted your Fitbit device as suggested here How do I restart my Fitbit device?. If the restart doesn't work try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
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