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Versa 4 screen won't swipe

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‎08-14-2023 10:07 - last edited on ‎08-15-2023 04:26 by Fitbit Moderator

‎08-14-2023 10:07 - last edited on ‎08-15-2023 04:26 by Fitbit Moderator

I am unable to swipe my screen up or down and left to right. The screen remains on the date and time 

Moderator Edit: Clarified subject

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‎08-14-2023 11:23

‎08-14-2023 11:23

Hi, @Augermann! Have you tried restarting your tracker?

MakMak | Community Council

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‎08-15-2023 04:28 - edited ‎08-15-2023 04:28

In response to MakMak

‎08-15-2023 04:28 - edited ‎08-15-2023 04:28

Hi there, @Augermann. Thanks for stopping by in the Fitbit Community Forums and sharing the details about the issue with your Versa 4. @MakMak Thanks for trying to help!

I've seen you contacted our Support Team after posting here and they've already assisted you. If you still need help or have any questions/concerns regarding the outcome of your case, please feel free to contact our team back for further assistance.

Maria | Community Moderator, Fitbit


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