Versa 4 steps not synching with Noom anymore

[Cadss]

For a week my Fitbit has not been syncing with my Noom app. It’s been working fine for several years. Now it says it’s all connected, but it will not populate the steps. I feel like it stopped working the same day. I switched my Fitbit account to Google. Any advice? I’ve gone through all the HELP topics both in Fitbit and Noom and what support has told me is there is an outage or a problem with Fitbit. Any advice is appreciated 

Moderator edit: clarified subject.

[ManuFitbit]

Welcome to the forums @Cadss. 

Thank you for taking the time to share this information regarding your Versa 4. 

While reviewing your information I've been informed that you already contacted the Support Team for further assistance with this. In this case, they will let you know how to proceed. Please keep in contact with them and take a look at your inbox. 

[Jelysedavis]

I am having this same issue in my Luxe with my android noom. 

[bwantsbasics]

Try turning the WiFi on your phone off. It may take a minute or two before sync will occur.

[ManuFitbit]

Welcome to the forums @Jelysedavis and good to see you participating in the community @bwantsbasics.

Thank you for sharing with us the difficulty that you are having with Versa 4. 

Please, make sure to follow the steps listed in this help article: How do I connect Fitbit with another app?

If you think that you are having syncing issues: Why won't my Fitbit device sync?