Versa 4 stopped receiving notifications after switching phones

[Jase.coleman]

I've always had Fitbit and the last 3 phones I've had have been Google pixels.All of which have been outstanding. However, I've bought another pixel 7 pro and the versa 4 but thing is  the watch syncs to my phone but won't receive any notification unless it a phone call.ehat al I doing wrong, how do I get the watch to receive any kind of notification I have tried all sorts 

Moderator Edit: Clarified subject

[Guy_]

Hi @Jase.coleman - if you have a new phone you need to setup notifications for the watch again in the Fitbit App watch Notifications and also App notifications.

Also pull down on the watch face to get to Quick Settings and turn off all the icons.

[MarreFitbit]

Hi there, @Jase.coleman. Welcome to the Fitbit Community Forums. Thanks for the details provided in your post about the issue with your notifications. We're here to help! 

As @Guy_ has pointed out, when switching phones, it's important to make sure that you remove your Fitbit device from your old phone's Bluetooth settings to avoid any interference with the new phone. With that being said, please try the following steps in the order listed:

• Unpair your Versa 4 from your old phone's Bluetooth and also from the new phone.
• Force quit the Fitbit app.
• Turn off other Bluetooth connections when not in use. This can help to prevent connectivity issues or Bluetooth interference.
• Shut off your phone and turn it on after 1-2 minutes.
• Turn on the Bluetooth on your new phone.
• Plug it into the charging cable and open the Fitbit app.
• Set up your Versa 4 again.
• Set up notifications on your Versa 4 again.

If the issue persists, please see Why are notifications delayed or missing?