Versa 4 stopped syncing with my iPhone 12 mini

[Seabound23]

The iPhone 12 mini updated and now my Versa has stopped working.  Nothing shows on screen.


Moderator Edit: Clarified subject

[Talahthas]

Welcome to the Fitbit community, @Seabound23!
I don't think that an update for your iPhone could lead to a seemingly dead Fitbit device. Thus please try to restart your Versa 4 by keeping it's button pressed for around 10 seconds until you'll see the Fitbit logo on it's display. You might want to give it a full charge before doing so.

If your device won't charge, please have a closer look here:

Why isn't my Fitbit device's battery charging? 

I'll keep my fingers crossed.

[MarreFitbit · Accepted solution]

Hi there, @Seabound23. Welcome to the Fitbit Community Forums. Thanks for the details provided in your post about the issue with your Versa 4.

As @Talahthas has mentioned, an update for your phone shouldn't mess up with your Versa 4. Are you still having issues? If so, please make sure you've restarted your Fitbit device as suggested here How do I restart my Fitbit device?. If the restart doesn't work try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face.

If none of what we've provided here seems to work, please give us more details about the issues you're having. Is your Versa 4 not showing data at all? Is it showing data but not syncing? Is your Fitbit app updated?