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Versa 4 stopped syncing

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‎01-18-2023 14:53 - last edited on ‎01-19-2023 08:58 by Fitbit Moderator

‎01-18-2023 14:53 - last edited on ‎01-19-2023 08:58 by Fitbit Moderator

Update:  had to unpair from app, turn off watch then redo all over again and finally got it fixed.
Versa 4 not syncing since new IOS update 16.2. I’ve restarted the phone twice, force closed the app multiple times; phone and device are up to date.  Anyone else having trouble?  Thanks

 

Moderator Edit: Clarified subject

Best Answer
1 BEST ANSWER

Accepted Solutions

‎01-19-2023 13:05

In response to Guy_

‎01-19-2023 13:05

Thanks for the info.  I had already gone through most of these steps before coming to the forum  Was finally able to get it to sync again as noted in my update above.   Sometimes the iOS updates really wreak havoc with our devices.  It's nice to know there are others here to help when the usual google searches don't work.  Thanks again!

View best answer in original post

Best Answer
3 REPLIES 3

‎01-19-2023 05:27

‎01-19-2023 05:27

Hi @Beachgirl9 -  here is a help on the issue Why won't my Fitbit device sync? there might be something there that helps.

Author | ch, passion for improvement.

Best Answer

‎01-19-2023 13:05

In response to Guy_

‎01-19-2023 13:05

Thanks for the info.  I had already gone through most of these steps before coming to the forum  Was finally able to get it to sync again as noted in my update above.   Sometimes the iOS updates really wreak havoc with our devices.  It's nice to know there are others here to help when the usual google searches don't work.  Thanks again!

Best Answer

‎02-20-2023 18:01 - last edited on ‎04-03-2024 08:04 by Fitbit Moderator

In response to Beachgirl9

‎02-20-2023 18:01 - last edited on ‎04-03-2024 08:04 by Fitbit Moderator

Hi there, @Beachgirl9. @Guy_ Thanks for your great help!

@Beachgirl9 I'm glad your Versa 4 is syncing correctly and thanks for sharing the steps that worked for you. This is great news and I'm going to mark your post as the Best Answer to help other members experiencing similar issues.

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