01-03-2024 03:20
01-03-2024 03:20
my watch is 10 months old and all sudden stopped working. It is stuck on logo sign. I have tried everything, unsynced it. Charged, restarted. But nothing happeing.
how can i get it fixed? Thanks alot
01-03-2024 03:36
01-03-2024 03:36
Welcome to the Fitbit community, @Riaz-a!
Sad to hear that your Versa 4 isn't working as expected. Thanks for having taken the time to get things fixed by yourself.
As a final attempt ot hopefully get your device back to working order, please let it's battery drain to the point where it will shut off. Thenm give it a full charge to see if it will recover.
If that won't work for you, I'd suggest contacting Fitbit support for further assistance given the fact that your device, being 10 months old, is covered by Fitbit's warranty:
01-03-2024 04:08
01-03-2024 04:08
01-03-2024 11:40
01-03-2024 11:40
You're welcome, @Riaz-a, thanks for reporting back.
I'm glad to hear that things could be sorted out by the support team.