Versa 4 won't show the correct time

[Tansunny]

Hello, I just set up my new Fitbit Verda 4, but no matter what I do, the time is not correct. I have tried turning off automatic time zone, re-syncing, logging out, etc. 

the Fitbit is stuck in 3:56. It’s current 6:00pm. 

Moderator Edit: Clarified subject

[PV2024 · Accepted solution]

Had the same exact issue with new versa4. Installed different clock face and it works.

[Tansunny]

We can change the watch face? I don’t see an option for that. 

Update: I found it! And it worked. Thanks!

[Tmbdefazio]

Hi I am having the same problem  Can you please explain how to change the clock face?  Thank you!

[Guy_]

Hi @Tmbdefazio - in the Fitbit App go to the Gallery tile, there you can add or change clock faces.

How do I change the clock face on my Fitbit device?

[PV2024]

Open FitBit App with Fitbit near bye
Tap watch icon in top left corner
Devices - tap on Versa4
Versa4 - tap on gallery
Top of phone - tap clock
Optional clock faces display
Scroll clock faces
Tap on a clock face - hit install

Sent from my iPad

[Tmbdefazio]

Thank you so much.  This explained it easily.  I got a Versa4 to replace my Versa2 which I knew inside and out.   I thought it would be an easy transition but I am struggling.  I appreciate your help.