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Versa 4 stuck on Fitbit logo

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‎07-01-2023 05:40 - last edited on ‎07-01-2023 08:24 by Fitbit Moderator

‎07-01-2023 05:40 - last edited on ‎07-01-2023 08:24 by Fitbit Moderator

My versa 4 keeps flashing the fitbit logo then a red :cross_mark:️ but will not turn on, my phone cannot fit my fitbit on Bluetooth either? Please help

Moderator Edit: Clarified subject

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‎07-01-2023 08:26

‎07-01-2023 08:26

Hi there, @Scottstacey. Welcome to the Fitbit Community Forums. Thanks for the details provided in your post about the issue with your Versa 4.

I've seen you contacted our Support Team after posting here and they've already assisted you. If you still need help or have any questions/concerns regarding the outcome of your case, please feel free to contact our team back for further assistance.

Maria | Community Moderator, Fitbit


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