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Versa 4 stuck on Fitbit logo

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‎02-18-2024 19:10 - last edited on ‎02-21-2024 08:59 by Fitbit Moderator

‎02-18-2024 19:10 - last edited on ‎02-21-2024 08:59 by Fitbit Moderator

I bought my Versa 4 in January and yesterday out of nowhere it stopped working. The screen doesn't turn on but it's charging. It's only the logo I can see when I put it on charging. I am From Dehradun, India and unfortunately there are no service centres in my city of my country I suppose. How can I get it fixed ? I really need this to work, it's a nice watch.

Moderator Edit: Clarified subject

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‎02-18-2024 19:15

‎02-18-2024 19:15

Hi @Anamika3120 - You can always chat via the Fitbit App, Help & support section, Contact Customer support.

Author | ch, passion for improvement.

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