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Versa 4 switching off even though is charged

‎02-06-2025 02:19 - last edited on ‎02-07-2025 18:37 by Fitbit Moderator

‎02-06-2025 02:19 - last edited on ‎02-07-2025 18:37 by Fitbit Moderator

My Fitbit Versa 4 keeps switching off even though the watch is showing as charged in the app. The watch will only turn back on after connecting to the charging cable and then shows it is already charged. This is so frustrating as it happens when I am out for a walk or run and stops logging it and I also have no time displayed.

 

Moderator edit: clarified subject.

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22 REPLIES 22

‎04-06-2025 11:45

‎04-06-2025 11:45

I've had mine 24 hours and it's doing it too.

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0 Votes

‎04-09-2025 12:19

‎04-09-2025 12:19

Mine is doing the exact same thing! It must be something wrong with the new update or something because there are a lot of us with this issue! 

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‎04-14-2025 05:43

In response to Cjcase411

‎04-14-2025 05:43

Just to update everyone, I went to the troubleshooting link provided and did not work. I called and talked to the tech as advised and she told me, sorry, you'll just have to buy a new one. But we will give you 35% off! 

My guess, they intentionally sabotaged their product so you would have to buy a new one. 

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