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Versa 4 won't charge or sync

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‎03-06-2023 21:45 - last edited on ‎03-07-2023 07:03 by Fitbit Moderator

‎03-06-2023 21:45 - last edited on ‎03-07-2023 07:03 by Fitbit Moderator

My Versa 4 won’t sync with my app nor will it charge. I have tried changing the charging port several times. How can I fix this?

 

 

Moderator Edit: Clarified subject

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‎03-07-2023 04:03

‎03-07-2023 04:03

Welcome to the Fitbit community, @TerriHowells!

Sad to hear that you're having issues with your Versa 4. As a first step to probably fix those, please try restarting your device by pressing it's side button and keeping it pressed until the Fibit logo appears on it's display.

 

I'll keep my fingers crossed.

Stefan
Charge, Charge HR, Blaze, Versa, Versa 2, Charge 5, Versa 4, Charge 6, Aria, Aria 2, Pixel 4a, Pixel 7
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