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Versa 4 won't charge

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‎11-06-2022 03:41 - last edited on ‎11-07-2022 14:21 by Fitbit Moderator

‎11-06-2022 03:41 - last edited on ‎11-07-2022 14:21 by Fitbit Moderator

I have had my watch since Wednesday 2nd November and my watch isn't charging. I have wipped my watch and the charger itself with tissue paper, changed plugs just incase it was my plug, but no it's still not charging. 

 

Moderator Edit: Clarified subject

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‎11-07-2022 14:23 - edited ‎06-17-2023 04:44

‎11-07-2022 14:23 - edited ‎06-17-2023 04:44

Hi there, @TMaddock. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Versa 4 before reaching out. 

In addition to the steps you've done so far, I suggest following the tips and recommendations provided here Why isn't my Fitbit device's battery charging?

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

View best answer in original post

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‎11-07-2022 14:23 - edited ‎06-17-2023 04:44

‎11-07-2022 14:23 - edited ‎06-17-2023 04:44

Hi there, @TMaddock. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Versa 4 before reaching out. 

In addition to the steps you've done so far, I suggest following the tips and recommendations provided here Why isn't my Fitbit device's battery charging?

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer