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Versa 4 won't connect to GPS

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‎05-23-2023 08:56 - last edited on ‎05-23-2023 11:42 by Fitbit Moderator

‎05-23-2023 08:56 - last edited on ‎05-23-2023 11:42 by Fitbit Moderator

I have made numerous contact with regard to this problem and also it should map a bike ride.

Had this for 2 months now and just not happy with this product. 

Previously had fitbit 3 which was a better product.

Would not recommend Versa 4

Awaiting for a reply once again.

 

Moderator Edit: Clarified subject

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‎05-23-2023 11:44 - edited ‎05-28-2023 04:46

‎05-23-2023 11:44 - edited ‎05-28-2023 04:46

Hi there, @Dozyrosie. Thanks for stopping by in the Fitbit Community Forums and sharing the details about the issue with your Versa 4. We‘re taking your comments and sentiments in regards to our products and services into consideration.

Please note that your case was forwarded to our higher tier of support for further checking. Someone will be in contact with you soon as they have the resolution for your Versa 4's issue. It seems that our Support Team has exhausted all troubleshooting steps availed for this issue, so there's nothing left we here in the community can suggest. 

I hope we can solve your issue soon.

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎05-23-2023 11:44 - edited ‎05-28-2023 04:46

‎05-23-2023 11:44 - edited ‎05-28-2023 04:46

Hi there, @Dozyrosie. Thanks for stopping by in the Fitbit Community Forums and sharing the details about the issue with your Versa 4. We‘re taking your comments and sentiments in regards to our products and services into consideration.

Please note that your case was forwarded to our higher tier of support for further checking. Someone will be in contact with you soon as they have the resolution for your Versa 4's issue. It seems that our Support Team has exhausted all troubleshooting steps availed for this issue, so there's nothing left we here in the community can suggest. 

I hope we can solve your issue soon.

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer