Versa 4 won't receive Exercise goal notifications anymore

[haleyconnolly]

I've always gotten notifications when I'm close to achieving my weekly exercise goal (day 3 when I'm almost there, day 5 when I reach it) but over the last couple weeks those notifications suddenly stopped. I checked my push notification settings and "Exercise goal progress" is enabled, so I'm not sure why I'm not getting the notifications anymore. I deleted and redownloaded the app, disconnected and reconnected the device; nothing seems to fix it.

I miss them, they were nice and motivating! Has this happened to anyone else?

Moderator Edit: Clarified subject

[MarreFitbit]

Hi there, @haleyconnolly. Welcome to the Fitbit Community Forums. Thanks for bringing this to my attention and for the troubleshooting steps you've tried. I'm sorry to hear that your Versa 4 is still not receiving your Exercise goal notifications. I understand where your concern is coming from, I will do my best to help you with this! 

In addition to the steps you've done so far, have you checked if your weekly exercise goal was edited by mistake? For more information, see How do I track my health and fitness goals with Fitbit?

[haleyconnolly]

Nope, in my settings it's still set to 5 days.