help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Versa 4 won't set up with my iPhone

ANSWERED
Replies are disabled for this topic. Start a new one or visit our Help Center.

‎11-14-2024 16:23 - last edited on ‎11-15-2024 02:59 by Fitbit Moderator

‎11-14-2024 16:23 - last edited on ‎11-15-2024 02:59 by Fitbit Moderator

Application loaded on iPhone and recognizes watch but watch is stuck in setup mode.  

Moderator Edit: Clarified subject

Best Answer
0 Votes
1 BEST ANSWER

Accepted Solutions

‎11-15-2024 03:15

‎11-15-2024 03:15

Hi there, @SkiMan77. Welcome to the Fitbit Commununity Forums. Thanks for bringing this to my attention. I'm sorry to hear that your Versa 4 is not connecting to your phone. I understand your concern, I will do my best to help you with this!

If you haven't done so yet, I'd recommend following the troubleshooting steps provided here Why can't I set up my Fitbit device?

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

View best answer in original post

Best Answer
0 Votes
1 REPLY 1

‎11-15-2024 03:15

‎11-15-2024 03:15

Hi there, @SkiMan77. Welcome to the Fitbit Commununity Forums. Thanks for bringing this to my attention. I'm sorry to hear that your Versa 4 is not connecting to your phone. I understand your concern, I will do my best to help you with this!

If you haven't done so yet, I'd recommend following the troubleshooting steps provided here Why can't I set up my Fitbit device?

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
0 Votes