Versa 4 won't show my map walk

[Wyogurl]

My Fitbit Versa 4 will not map my walk. I've read and performed the step by step instructions with no improvement.  

Moderator Edit: Clarified subject

[Guy_]

Hi @Wyogurl - in principle when you select Walk as exercise, scroll the watch face up and enable GPS. It may take a little while to connect and is best done outside, once connected commence the walk.

If this isn't working hold the button for 10 seconds till it vibrates and the logo appears and wait for it to start and try again.

[MarreFitbit · Accepted solution]

Hi there, @Wyogurl. Welcome to the Fitbit Community Forums. Thanks for trying to troubleshoot the issue with your Versa 4 before reaching out. 

In addition to the steps provided by @Guy_, please keep in mind that if the GPS signal is lost during the exercise, a map might not appear in the Fitbit app. If you're having issues with the GPS connection, see Why isn't GPS working on my Fitbit device? 

With that said, after you end your workout, open the Fitbit app and tap the Exercise tile to see a workout intensity map that shows your route, distance, heart-rate zones, and pace. Tap the map to see detailed stats about your workout. For more information, see How do I see GPS data captured by my Fitbit device?