02-26-2023
11:31
- last edited on
02-28-2023
04:20
by
MarreFitbit
02-26-2023
11:31
- last edited on
02-28-2023
04:20
by
MarreFitbit
My versa 4 time runs 10 minutes early than the real time on my phone. Anyone tell me how I can fix this.
Moderator Edit: Clarified subject
Answered! Go to the Best Answer.
02-28-2023 04:22 - edited 07-24-2023 06:17
02-28-2023 04:22 - edited 07-24-2023 06:17
Hi there, @Goirish24. Welcome to the Community Forums. @Guy_ Thank you for your help!
Please keep in mind that your Fitbit device may show an incorrect time if it hasn't synced or has been unpaired from your Fitbit account. Your Fitbit device uses the time of the device you're syncing with. To make sure your watch has recently synced, go to your Fitbit account, tap the Today tab > your profile picture > your device image.
If by any chance you are running into syncing issues, see Why won't my Fitbit device sync?
Also, note that the time on your Fitbit device may be wrong after you travel to a different time zone or when clocks change for Daylight Savings. If you changed time zones and the time on your Fitbit device is still incorrect after syncing, make sure the time zone setting is correct. For more information, see How do I change the time on my Fitbit device?
If none of the above works for your, I recommend changing your time zone to a completely different one, sync your device, put the correct time and sync again.
Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
02-26-2023
12:10
- last edited on
07-03-2024
08:52
by
MarreFitbit
02-26-2023
12:10
- last edited on
07-03-2024
08:52
by
MarreFitbit
Hi @Goirish24 - syncing the watch normally sets the correct time.
Sometimes it's necessary to restart the watch and even the phone and make sure that the phone is on the correct time, though restarting both should help.
If you restart the phone logout of the Fitbit App and swipe off the active window first. See also Why won't my Fitbit device sync?
Author | ch, passion for improvement.
02-28-2023 04:22 - edited 07-24-2023 06:17
02-28-2023 04:22 - edited 07-24-2023 06:17
Hi there, @Goirish24. Welcome to the Community Forums. @Guy_ Thank you for your help!
Please keep in mind that your Fitbit device may show an incorrect time if it hasn't synced or has been unpaired from your Fitbit account. Your Fitbit device uses the time of the device you're syncing with. To make sure your watch has recently synced, go to your Fitbit account, tap the Today tab > your profile picture > your device image.
If by any chance you are running into syncing issues, see Why won't my Fitbit device sync?
Also, note that the time on your Fitbit device may be wrong after you travel to a different time zone or when clocks change for Daylight Savings. If you changed time zones and the time on your Fitbit device is still incorrect after syncing, make sure the time zone setting is correct. For more information, see How do I change the time on my Fitbit device?
If none of the above works for your, I recommend changing your time zone to a completely different one, sync your device, put the correct time and sync again.
Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...