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Versa 4 won't sync anymore

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‎10-14-2024 16:19 - last edited on ‎10-15-2024 06:41 by Fitbit Moderator

‎10-14-2024 16:19 - last edited on ‎10-15-2024 06:41 by Fitbit Moderator

I have cleared data/cache for fitbit app, restarted phone and versa 4, uninstalled and reinstalled fitbit app, unpaired and repaired versa 4, setuped versa 4 again on app again. Nothing works, been 9 days since it has synced. Both app and versa 4 firmware are up to date. Google has def killed fitbit and I'm angry at myself for purchasing this watch literally right before the Google takeover and it essentially killing and dumbing down the smart watch. 

Moderator Edit: Clarified subject

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21 REPLIES 21

‎10-28-2024 11:59

In response to misterCharlie

‎10-28-2024 11:59

It gets worse!!! Spent over 2 hours talking to 'help' and turned it off
AGAIN turned in in AGAIN uninstall and reinstall restart phone stood in my
head and sang Yankee doodle!!!!
Can't help you can't replace or refund no one else has a problem
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‎10-28-2024 13:52

‎10-28-2024 13:52

I'm having the exact same issues! With my versa 4. I tried all the steps you have with no success either yet it pairs with every other phone I've tried pairing the Fitbit app to with my Versa 4. It was working great for a while then after I did a factory reset on my watch it won't pair back to my phone!? It's Google mystery

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