Versa 4 won't sync anymore

[misterCharlie]

My Versa 4 stopped syncing in the middle of the night last night. I tried syncing it and it would not work. I found all of these threads about the Versa 4 no longer syncing and some steps were to remove my Versa from the fitbit app and the readd it. Unfortunately for me, after removing it I cannot even get it readded to my fitbit app, so I don't even have a watch. I have an overpriced piece of junk that has no use!!

The so called 'fitbit help' said "they know it's an issue and they thank me for my patience" for an issue they have known about and seem to be doing nothing to fix... 

How can I get my watch working again, or will Google be refunding me for this thing?

Moderator Edit: Clarified subject

[MarreFitbit]

Hi there, @misterCharlie. It's nice to see you around the Fitbit Community Forums. Thanks for bringing this to my attention and for the troubleshooting steps you've tried. I'm sorry to hear that your new Luxe is still crashing itself suddenly. I understand your concern and how you must be feeling. 

As a first approach, I'd recommend checking if your mobile device meets the requirements to properly operate with your Fitbit device. For more information, see Fitbit Compatible Devices.

In addition, please confirm if you've tried all the steps provided here Why can't I set up my Fitbit device? and here Why won't my Fitbit device sync?

If the above doesn't help, please keep in mind what our Support Team informed you. Nevertheless, if you have any questions or concerns regarding the outcome of your case, please feel free to contact our team back so they can clarify any doubt.