help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Versa 4 won't sync

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎07-21-2025 13:51 - last edited on ‎07-22-2025 17:22 by Fitbit Moderator

‎07-21-2025 13:51 - last edited on ‎07-22-2025 17:22 by Fitbit Moderator

I tried all the steps to get this Versa 4 to behave… no luck. It will not sync. The Versa is near the iphone; both charged; Blutooth on for FitBit in phone settings; app deleted and reinstalled from the cloud (no other option like a new/empty FitBit app; phone rebooted; Im looking for a way to sign out and sign back in but that shld have been covered by deleting/reinstalling the app, yes? 

What am I missing?!? Besides my FitBit…


Moderator Edit: Clarified subject

Best Answer
0 Votes
1 REPLY 1

‎07-22-2025 17:22

‎07-22-2025 17:22

Hello @bitfit02 I hope you enjoy your time around the Community! 

I understand your concerns about the syncing issue you are experiencing with your Versa 4; All the steps already done are truly appreciated.

Since this issue can have a variety of causes, I'd recommend trying the list of steps described here. You will find that the steps will vary between Android and iOS phones, so make sure you follow the appropriate ones for you.

Best Answer
0 Votes