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Versa 4 won't turn on

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‎08-18-2023 05:42 - last edited on ‎08-27-2023 11:03 by Fitbit Moderator

‎08-18-2023 05:42 - last edited on ‎08-27-2023 11:03 by Fitbit Moderator

Mijn versa 4 kan ik niet meer opstarten. Ik krijg een rood kruis. Ik kan hem ook niet meer verbinden via de app de bleutooth verbinding kan niet meer worden opgestart. Krijg geen connectie. 

(Bellen met klantenservice heb ik net 25 minuten in de wacht gezeten, ik probeer het zo even)

 

Moderator Edit: Clarified subject

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‎08-27-2023 11:08

In response to Edwin08

‎08-27-2023 11:08

Hi there, @Halohalo. @AnjaVr and @Edwin08 Welcome on board.

To prevent confusion, we ask that users keep shared links to the language of the forum in which they are participating. We currently support French, Italian, Spanish, German, Japanese and English and hope to support more locales in the future!

I'd recommend getting in touch with our Support team via email so you can receive assistance in Dutch.

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4 REPLIES 4

‎08-18-2023 15:08

‎08-18-2023 15:08

Ik heb onder meer hetzelfde probleem gehad, ik heb de mijne teruggebracht naar de winkel voor herstelling, vermits zij denken (uit ervaring) dat er een probleem is met de software (moederbord). Ik hoop dat jij meer geluk hebt dan ik en dat de klantenservice je kon helpen. 

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‎08-19-2023 04:34

In response to Halohalo

‎08-19-2023 04:34

De klantenservice telefonisch heb ik opgegeven na een halfuur. Ik heb een mail gestuurd. Bedankt voor je antwoord!

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‎08-27-2023 04:19

In response to Halohalo

‎08-27-2023 04:19

Ik heb hetzelfde probleem. Straks maar even naar de winkel toe.....

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‎08-27-2023 11:08

In response to Edwin08

‎08-27-2023 11:08

Hi there, @Halohalo. @AnjaVr and @Edwin08 Welcome on board.

To prevent confusion, we ask that users keep shared links to the language of the forum in which they are participating. We currently support French, Italian, Spanish, German, Japanese and English and hope to support more locales in the future!

I'd recommend getting in touch with our Support team via email so you can receive assistance in Dutch.

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